Terms and Conditions

Hire terms

A period of hire is 3 days. Please contact for a quote if you require longer.

A booking deposit of 50% is payable on all orders

The balance being payable 30 days prior to the event.

A refundable deposit of £100 is required to cover damage/breakage, this deposit will refunded unless damage or breakages occur.

Any broken (chipped/cracked), damaged or missing items are deducted from the deposit. This includes missing/damaged storage boxes and containers. Items damaged or missing will be charged at replacement cost. Please return any broken items.

Should the cost of damage or loss exceed the damage deposit, the hirer agrees to pay the balance.

The deposit will be returned when all items have been checked.

Swingletree Vintage accept no responsibility for injury or damage caused by the hire items.

Whilst we always try and ensure we supply the items of your choice, we may in stome instances have to replace certain pieces with similar due to breakages.

Hire of the items does not include setting up, assembling of cake stands, laying of tables or repacking of the china, unless specified in the booking form.

Please ask for a quote if you would like us to help with any of the above services.

Delivery and Collection

Our crockery can always be collected, if you would prefer us to deliver and collect from you please ask for a quote. .

Upon collection or delivery you will need to sign a delivery form, please check all items on unpacking and let us know immediately if there is any damage. Signing this form the named hirer is accepting full responsibility for the care of these items until they are returned to Swingletree Vintage.

Care and returning the items.

The crockery is vintage and therefore delicate, after use please remove all food from the crockery and repack, do not use a dishwasher (we will do the washing up, we do not charge for this service).

All the items will be carefully packaged, they must be re- packed similarly ready for collection at the time agreed or a charge may be levied for any packing. 

We recommend that you do not use the embroidered tablecloths where they may easily become stained.

Cancellation

If you have to cancel you order up to 30 days prior to the booking, your deposit will be returned in full. Up to 14 days prior 50% of the deposit will be returned. Less than 14 days the deposit is non-returnable. Cancellations should always be confirmed by email using booking form reference code to: [email protected]

Force Majeure

If either party is subject to an event of Force Majeure, that is circumstances outside reasonable control, including but not limited to war, fire, industrial disputes or civil commotion, it shall notify the other and the first party's obligations under these Terms shall be suspended until it notifies the other party of the end of such event of Force Majeure.